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StayBuilt subscriptions are billed by Apple. To cancel:

1. Open the Settings app on your iPhone.
2. Tap your name at the top, then Subscriptions.
3. Find StayBuilt and tap Cancel Subscription.

You'll keep access until the end of your current billing period. The 7-day free trial is genuinely free — cancel before it ends and you won't be charged.

Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the StayBuilt charge, and select Request a Refund. Apple decides individual refund requests within their normal window — typically a few days.

If Apple declines and you have a specific reason you'd like us to know about, email us and we'll do what we can.

StayBuilt currently stores your assessment results, workout logs, and tracking data on your device. Deleting the app removes that data. We're working on optional iCloud backup for a future release.

If you back up your iPhone via iCloud or to a computer, restoring from a backup will restore your StayBuilt data along with everything else.

First, try these in order:

1. Force-quit StayBuilt (swipe up and away from the app switcher) and reopen.
2. Restart your iPhone.
3. Check the App Store for an update — go to your profile picture → scroll down → look for StayBuilt.
4. If it still crashes: email us with your iOS version (Settings → General → About) and a description of when it happens (on launch? during a workout? after a specific tap?).

Because all your data lives on your device, deleting the app removes everything locally — assessment results, workout logs, protein and injection tracking, and streaks. There is no separate "account" to delete.

If you've enabled Apple Health sync, workout completions written to Apple Health will remain there until you remove them in iOS Settings → Privacy & Security → Health → StayBuilt.

If we ever add server-side accounts, we'll provide an in-app deletion option and reflect it here.

Yes. The GLP-1 injection log and medication-aware features are entirely optional. During onboarding you can answer "No" or "Not sure" to the GLP-1 question, and the related tracking features won't appear. The strength program, assessment, and protein tracking work the same way for everyone.

StayBuilt is a fitness program, not medical advice. We design it for adults 35–65, including those taking GLP-1 medications, but we strongly recommend you talk to your doctor before starting any exercise program — especially if you are pregnant, recovering from surgery or injury, managing chronic conditions (cardiovascular, musculoskeletal, metabolic), or on medications that affect blood pressure, blood sugar, or hydration.

If you experience pain, dizziness, chest discomfort, or unusual symptoms during a session, stop and contact a healthcare professional.

Not yet. StayBuilt is iPhone-only and requires iOS 17 or later. The app may install on iPad in compatibility mode but is not optimized for that screen size or for Mac. iPad and Apple Watch versions are on our roadmap.

Email support@staybuilt.app. For bug reports please include:

• iOS version (Settings → General → About → Software Version)
• iPhone model
• App version (in-app: Settings → About)
• What you did, what you expected, what happened
• A screenshot or screen recording if you can

Feature requests are read by the founder personally. The product roadmap is shaped by what users actually ask for, so please write in even if you think it's a small thing.

For press inquiries, clinical collaboration, or business development, email support@staybuilt.app with "Press" or "Partnership" in the subject line and we'll route you to the right person.